This course offers a comprehensive understanding of operations and project management — from designing and planning to execution and control. You’ll learn how to enhance internal value creation, elevate customer satisfaction, and turn operational excellence into a strategic advantage. It’s not about cutting costs — it’s about leading smarter, faster, and more effectively.
Time
Feb 20, 2026 - May 23, 2026
Capacity
156 academic hours (including 32 in classroom, 124 individual work, and 0 practical work)
Prerequisites
To ensure effective participation and meaningful peer learning, applicants are expected to meet the following criteria:
Study Level
Current course belongs to Master's study level
Language
The lectures and study materials are in English.
Method
In class - Students meet with the instructor in class at regularly scheduled times.
Price
€1,000
Location
EBS University, A.Lauteri 3, Tallinn
The true strength of this course lies in its hands-on approach — each lecture incorporates real-life examples from various industries and encourages active participation and experience sharing. Assignments are structured progressively throughout the course, reinforcing theoretical concepts and connecting them directly to your professional context. The result is learning that goes beyond the classroom — equipping you with tools to create real value in the organization you lead.
The master level course is intended for managers and specialists responsible for the design, management, and improvement of organisational processes, services, or projects.
It is suitable for middle and senior managers, operations managers, quality and project managers, as well as process analysts from both the private and public sectors.
Participants are expected to have prior management experience or exposure to process and project management.
Participants who complete the course will receive a continuing education certificate with ECTS credits.
The lecture schedule is being finalized. The course will take place on Fridays and/or Saturdays only.
Operations and Project Management starts at Feb 20, 2026
20.02.2026 - 23.05.2026
Renato Sydler is an accomplished strategy executive with over a decade of experience in guiding large organizations and consulting teams to achieve operational and strategic excellence. He specializes in complex problem-solving within corporate strategy, focusing on areas like organizational development, operations, and project management. Renato has led numerous high-impact projects, particularly in the energy and telecommunications sectors, driving growth, process optimization, and strategic transformation. He holds a Doctor of Science in Strategic Management and Innovation from ETH Zurich. He joins EBS part-time as an Associate Professor of Practice to strengthen our R&D expertise in smart and sustainable energy management.
His hiring is made possible through the generous support of the Cross-Sectoral Mobility Measure (SekMo), implemented by the Estonian State Shared Service Centre (2021-2027.1.01.24-0705).
Price
€1,000
VAT will not be added to course price
Purchase access to course
Ask our specialist for advice
I'm here to help you! Send your question:
