Next-Level Sales: EBS helps young people turn language skills into new career opportunities
A free international programme gives young people with language skills practical experience in sales and business.

Next-Level Sales is a free international training programme that helps young people turn their language and communication skills into practical business skills. The programme focuses on customer success, professional communication, AI tools and real business challenges. Training and events take place in Estonia, Latvia and Finland.
Who can apply?
The programme is for 18-29-year-olds with a background in languages, linguistics or other language-related fields who want to broaden their career opportunities and gain practical business experience.
It is particularly suitable for final-year students, recent graduates and young people looking for new career opportunities or considering their next professional step. It is also intended for young people who are unemployed, looking for work or whose current field offers limited employment opportunities. As an exception, second-year students may also apply.
Relevant backgrounds may include translation, language teaching, linguistics, philology, proofreading, copywriting, content writing and other fields where strong language and communication skills are important.
No previous experience in sales or customer management is required. Participation is free of charge, and the project covers participants' travel and accommodation costs.
What will you learn and do?
You will learn how to understand customers and their needs, build good customer relationships, communicate professionally and solve customer problems. The programme also covers professional self-presentation and job interviews, AI tools for customer-related work, mystery shopping and analysis of real customer experiences.
You will meet business professionals, employers and career experts from Estonia, Latvia and Finland.
Programme overview

Important dates

Training dates

*all trainings are onsite and travel and accommodation costs will be covered for all participants.
Apply
Questions and information: katri.kerem@ebs.ee
Project webpage: https://centralbaltic.eu/project/next-level-sales/
Katri Kerem
Assistant Professor of Marketing, Head of Knowledge Team
Katri has extensive practical experience in marketing and advertising. Kerem has a PhD in economics from Tallinn University of Technology. Before her academic career, she worked as a PR and advertising manager for one of Estonia’s largest wholesale companies and gained experience at the international advertising agency Saatchi & Saatchi.
She has taught marketing at several universities in Estonia and has been running international seminars in France at IAE Aix-en-Provence since 2011. Her main research area is consumer behavior, especially in food-related marketing and its impact on children's food choices, as well as the role of food in shaping identity.
