Effective negotiations do not take place only at the contract table – they are an integral part of everyday professional communication, collaboration and decision-making. The course “Professional Negotiations” focuses on reaching agreements in a conscious, structured and collaborative manner, while maintaining clarity, confidence and constructive professional relationships across different situations.
Time
Apr 24, 2026 - Apr 25, 2026
Capacity
3 ECTS (78 academic hours, of which 16 in classroom, 62 individual work, and 0 practical work)
Study Level
Current course belongs to Bachelor's study level
Language
The lectures and study materials are in English.
Method
In class - Students meet with the instructor in class at regularly scheduled times.
Price
€410
Location
EBS University, A.Lauteri 3, Tallinn
Participants who complete the two-day course gain a clear and practical framework for conducting negotiations in a variety of situations. The course develops the ability to prepare for negotiations in a systematic way, understand both one’s own and the other party’s interests, and choose an approach appropriate to the context. Strong emphasis is placed on self-management, emotional awareness and communication styles, helping participants keep discussions constructive even in challenging situations.
The course is delivered through active, classroom-based learning, with individual exercises and group negotiation simulations forming a central part of the learning experience.
The course is suitable for bachelor-level students and early-career professionals who wish to develop their negotiation and interpersonal communication skills in a professional setting. It is particularly valuable for learners who want to better understand their own negotiation behaviour, gain a structured approach to problem-solving and strengthen their ability to engage in constructive dialogue in work-related and collaborative situations.
To ensure an interactive learning experience, the course is delivered in small groups of up to 15 participants.
The course takes place over two consecutive days and is followed by the submission of independent case analyses as part of the coursework.
Professional Negotiations starts at Apr 24, 2026
Ilona is a dispute resolution expert with international experience, whose 16-year career spans roles as an attorney, corporate counsel, and management board member across various countries and industries. She has worked in top-tier law firms and global corporations, including Accenture in London and Tallinna Vesi, where she later served as a board member. She earned her PhD from the University of Cambridge, focusing on the efficiency of business-to-business dispute resolution.
Drawing on her practical background in both litigation and negotiation, Ilona now focuses on business mediation as an effective and flexible method for resolving disputes
Professional Negotiations
24.04.2026 - 25.04.2026
Applications are open until 19.04.2026
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